Content Moderator
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Company
ITCAN Pte Ltd
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Location
Petaling Jaya, Selangor Ampang, Selangor -
Job Type
Contract
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Salary
RM 2,900
Night Shift
Contract Role
Evening Shift
Management
Long Term Disability Insurance
Morning Shift
Project Management
Customer Service
Microsoft Teams
AI Summary
- Enforce content policies and ensure compliance
- Collaborate with cross-functional teams to resolve issues
Interested in this job offer?
Description
12 months and extendable contract basis
Location: Plaza 33, PJ
Rotational Shift ; 5 days work , 2 days off
Basic salary: RM 2900
Duties and Responsibilities
Review and assess user-generated content, including text, images, videos, and audio, to ensure it complies with our content guidelines and policies
Enforce content policies consistently and fairly, taking appropriate action on content that violates guidelines, which may include content removal, warnings, or escalating issues to higher management
Verify the accuracy of information in content submissions, checking for factual errors, plagiarism, and misleading information
Stay up-to-date with changing content policies and guidelines, and ensure all content adheres to legal and regulatory requirements
Communicate with users to provide guidance on content policy violations, answer questions, and address concerns in a professional and courteous manner
Maintain accurate records of content reviews, actions taken, and any relevant user interactions, ensuring proper documentation for audit and reporting purposes
Provide feedback and insights to improve content policies, guidelines, and the review process
Collaborate with cross-functional teams, including legal, customer support, and moderation teams, to resolve complex content-related issues
Stay informed about emerging content trends and threats on the internet to proactively identify and address potential issues
It is rotational shift as per below:
Morning Shift
7:30 AM – 4:30 PM
Afternoon Shift
1:30 PM – 10:30 PM
Evening Shift
4:30 PM – 1:30 AM
Night Shift
9:00 PM – 6:00 AM
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Location
Ampang, Selangor, Hulu Langat
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Job Type
CONTRACTOR
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Company
ITCAN Pte Ltd
Updated on May 03, 2026
