IT Executive

Description

• *Job Purpose:**

The IT Executive will support the IT team in daily operations, troubleshooting, hardware/software support, and ensuring the smooth running of the company’s IT systems. This role offers hands-on experience in real-world IT infrastructure, service support, and system maintenance within a fast-paced working environment.

• *Key Responsibilities:
• Assist in the setup, configuration, and maintenance of computers, printers, and other hardware equipment.
• Support end-users in troubleshooting software and hardware issues (basic helpdesk support).
• Assist in the installation and updating of software, drivers, and security patches.
• Help monitor and maintain local area networks (LAN), Wi-Fi, and internet connectivity.
• Maintain proper records of IT assets and assist in inventory tracking.
• Support system documentation and process updates.
• Help troubleshoot minor network or system outages under supervision.
• Provide support during system upgrades, migrations, or roll-outs.
• Escalate more complex issues to the IT Manager when necessary.
• Ensure compliance with data security policies and IT protocols.
• Perform other IT-related duties as assigned by the supervisor.
• *Requirements:
• Diploma or Degree in Information Technology, Computer Science, or a related field.
• Basic understanding of Windows OS, Microsoft Office, and general troubleshooting techniques.
• Familiarity with networking concepts (LAN, Wi-Fi, IP addressing) is a plus.
• Strong willingness to learn, proactive attitude, and ability to work in a team.
• Good communication skills in English and Bahasa Malaysia.

Job Types: Full-time, Permanent, Fresh graduate

Pay: From RM3,000.00 per month

Benefits

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave

Work Location: In person